Q
We are currently using another system for booking, can we migrate all bookings and member information to your system?
A
Yes. You can provide the data of the current system in a predefined format, we can migrate your data for free during the promotion period.
Q
Our operation has some unique requirements that your system does not have, how could we get by with your system?
A
Our system may be flexible enough to accommodate your unique needs in some other ways. If it is not, we can customize the system to embed your requirements with a reasonable development cost.
Q
We have multiple locations and members are allowed to book facilities in all locations. Can we manage all location bookings under one account?
A
Yes. Booking and member management of all locations can be managed in one panel for operational efficiency.
Q
We are in the process of expanding the number of facilities in our sport center, can we add more facilities to the system when they are available for booking?
A
Yes you can add as many facilities as you want anytime.
Q
Does the Check-In Panel automatically deduct tokens or court fees from members’ accounts?
A
Yes and No. Yes is that membership tokens are automatically deducted from members’ accounts every time check-in is read. No is that our system currently does not handle auto money deduction from members’ accounts. Monetary deposits or withdrawals can be done manually.
Q
What equipment is needed for implementing the Check-In Panel?
A
Various types of member cards and card readers can be installed and configured to your computer. Both must be compatible with each other. Once installed, our web-based system can read data from the card readers and process accordingly. For further information, please contact us for information.
Q
Can members make booking online themselves?
A
Online booking functionality is coming soon. Announcement will be made when it is available to the public.
Q
Our sport center provides various types of facilities which have unique booking criteria, can your system accommodate this situation?
A
Yes, our system can accommodate different types of facilities which have unique booking criteria and/or available time slots. Contact us to tell more about your requirements, solutions are surely available to meet your needs.
Q
How long does it take to get an account up and running?
A
Once account payment is cleared, your account can be up and running in as quick as half an hour.
If you have further questions, you can contact us here.